U.S. Department of Homeland Security

Client Need:

Enterprise Software expertise in developing and optimizing DHS-wide software agreements

Our Approach:

  • Support vendor negotiations as a trusted partner for DHS engagement leads
  • Draft business cases and total cost of ownership models to drive cost savings
  • Validate requirements, matching end user needs to license capabilities, and advise on the best strategy for Software License Management
  • Identify new opportunities for Enterprise License Agreements (ELAs) based on market analysis, evaluating existing agreements, and decentralizing orders
  • Analyze spend levels, speed to acquisition, current price, and customer service satisfaction to guide customers through a baseline establishment exercise using real spend and contract data
  • Match current spend and Terms and Conditions with industry benchmarks to establish targets for new ELAs that feed negotiations strategy


  • Developed mutually beneficial Terms and Conditions for vendor engagement
  • Our ELA customers signed the most advantageous agreement available to them in terms of price and demand management
  • Guided Agency team through process of establishing optimal partnerships with key commercial off-the-shelf software publishers
  • Provided customers with specific acquisitions strategy based on our findings; developed negotiations playbook
  • Served as a trusted partner to build repeatable processes & establish best-in-class software ELAs
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